Retail Outsourcing
A professional service that closely analyzes client sites such as department stores and flagship stores, and manages everything from store operations to sales staff deployment, training, and performance progress."
Organization Competency
Organizational Capability Sector:
Creating Synergy
Great achievements begin with the finest group of experts.
The Newbizone Outsourcing Business Division provides organic and powerful integrated solutions under the direct leadership of the Division Head, featuring a structured system of "1 Planning Office, 3 Teams + a Dedicated Promotion Team" composed of veterans with 10–20 years of experience in their respective fields.
B2B
Planning Office
(Customized Consulting & Pinpoint Recruitment)
Outsourcing diagnosis and consulting tailored to client needs, and new business development.
Rapid matching of target-specific pinpoint talent through an internal database of 6,000 candidates per quarter and a dedicated 'Dispatch Business Team.'
Operations Support Team
(HR Tech & Zero-Risk Management)
Operation of AI-based field management solutions and support for HR automation based on electronic documents.
Achieving perfect compliance and 'Zero' labor risk through regular legal consultations with dedicated law/labor firms (Maehyun, ON).
Operations Team 1 & 2
(On-site Close Care & CSV)
Close management of regular stores including nationwide department stores, outlets, and electronics stores, with 24-hour on-site response.
Implementation of CSV (Complete Service Value) services that handle core client tasks and operation of project-based services (FM/Security, etc.).
Dedicated Promotion Team
(O4O & IMC Agency)
Going beyond simple operations to directly plan Integrated Marketing Communications (IMC) across online/offline channels and BTL events.
Professional cultivation of brand ambassadors for O4O offline flagship stores and pop-up stores for platform companies such as 'Ohouse (Today's House).'
Customized Integrated Management System
Providing our own retail expert management services while maintaining the client's existing system
Client-Consigned
Supervisor Operations
Through New Biz One's
CSV (Client-consigned Supervisor) service,
we take responsibility for all on-site
management from A to Z
아웃소싱 내용협의
맞춤형 인원모집
성과 분석 및 개선
현장분석 및 운영계획
적합인원 채용 및 투입
Professional manager management organization
Deployment of Professional Retail Managers Systematic Training and Management Process
Field worker
job training service
Developing field staff competencies through customized client training programs.
Step-by-step
modularization of training programs
Premium Store Operation
Customer-centric stores reflecting the latest consumption trends.
Continuous
CS Evaluation System
Managing the four key MOT competencies
through a 50-item CS checklist
To improve and maintain the customer service skills of field staff, dedicated managers and mystery shoppers conduct quarterly CS inspections covering 50 items, including branding, greeting, product explanation, display and presentation, management, attire, grooming, and work regulations
※Applicable only to clients using this service.
